appeals and complaints policy

at kylee.io, we are committed to maintaining a fair and transparent platform for all users. we understand that there may be occasions where users need to file complaints or appeal decisions. this policy outlines the procedures for submitting complaints and appeals.

complaints policy

if you would like to make a complaint about our content, contact us via email at support@kylee.io

all complaints will be reviewed and resolved within 7 business days. outcomes of any investigations/reviews will be communicated to the complainant.

appeals or requests for any decision made should be presented, again to support@kylee.io

appeals policy

if you have been depicted in our content and would like to appeal removal of such content, please notify us by sending an email to support@kylee.io.

if there should be a disagreement regarding an appeal, we will allow the disagreement to be resolved by a neutral body.

contact information

for all complaints, appeals, or questions regarding this policy, please contact us at:

email: support@kylee.io

we are committed to addressing all concerns promptly and fairly. your feedback helps us maintain a safe and respectful environment for our community.

thank you for being part of kylee.io.